Frequently asked Questions

  • What services do you offer?

    We offer a wide range of graphic design and marketing services, including logo design, web design, branding, social media graphics, print materials, and more. Please visit our Branding, Digital and Print Pages to learn about our services.

  • How can I request a quote or estimate for a project?

    You can request a quote by filling out the contact form on our "Contact" page. Provide as much detail as possible about your project, and we'll get back to you with an estimate.

  • What is your pricing structure?

    Our pricing varies depending on the scope and complexity of the project. We provide customised quotes for each client based on their specific needs. Contact us for a personalised quote.

  • What is your design process?

    Our design process typically involves the following stages: consultation and briefing, research and ideation, concept development, design refinement, and final delivery. We work closely with clients to ensure their vision is realised.

  • How long does it take to complete a design project?

    Project timelines can vary based on the complexity and scope of the project. We'll provide you with a project timeline when we discuss your specific requirements.

  • Do you offer revisions?

    Yes, we offer revisions to ensure your satisfaction with the final design. The number of revisions may vary depending on the project, and we'll discuss this during the initial consultation.

  • What are your payment methods?

    We accept various payment methods, including credit/debit cards and bank transfers. Payment details will be outlined in the contract.

  • Do you require a deposit?

    Yes, we typically require a deposit before starting a project with a new client. The specific deposit amount will be outlined in the project proposal.

  • Do you use contracts for your projects?

    Yes, we use contracts for all projects to outline project details, scope, timeline, payment terms, and other relevant terms and conditions.

  • How do you communicate with clients during a project?

    We maintain open communication through email, phone calls, video conferences, and project management tools. We'll choose the communication methods that work best for you.

  • Can I provide input and feedback during the design process?

    Absolutely! We encourage client input and feedback throughout the design process to ensure we meet your expectations and goals.

  • What file formats will I receive for the final design?

    You will receive the final design files in various formats, including high-resolution image files, vector files, and any other formats specified in the project agreement.

  • Who owns the rights to the final design?

    Upon full payment, you will have full ownership and rights to use the final design for your intended purposes. However, we may retain the right to display the work in our portfolio.